Shipping policy

Shipping Policy

This Shipping Policy explains how orders placed with Cartcraft are handled, processed, and delivered. Shipping and delivery schedules may differ depending on the destination and the shipping method available for each order.

Standard shipping is provided free of charge on all orders.

Order Cut-Off Time

Orders placed by 5:00 PM Central Time, Monday through Friday, are generally prepared for processing on the same business day.

Orders received after the 5:00 PM cut-off time will normally be processed on the next business day. Orders placed during weekends or holidays will be handled on the next available business day.

Order Processing

After payment has been successfully verified, orders generally take 1–3 business days to finish processing before being handed over for shipment.

This processing period may include payment verification, order review, product preparation, packaging, and the necessary arrangements for dispatch.

Delivery Time

Once the order has been dispatched, delivery generally takes up to 7 business days.

Actual delivery times may vary depending on the shipping location and the carrier or transportation provider responsible for the shipment.

Estimated Delivery Period

The total estimated shipping timeframe is 2–10 business days from the date the order is placed.

The estimated timeframe consists of:

Order Processing: 1–3 business days
Delivery Following Dispatch: Up to 7 business days

These timeframes are estimates only and should not be considered guaranteed delivery dates. Actual arrival times may differ depending on the destination and other factors that may affect transportation.

Tracking Information

When tracking is available for an order, tracking information will be included in the shipping confirmation email after the package has been dispatched.

Shipping Address

Customers are responsible for entering a complete and correct shipping address when submitting an order.

Incorrect, incomplete, or unavailable address details may cause delivery problems, delays, or unsuccessful delivery attempts.

Shipping Delays

In some situations, shipments may arrive later than the estimated timeframe due to factors such as severe weather conditions, public holidays, high shipping volumes, carrier-related problems, or transportation disruptions.

If your order has not been delivered within the estimated timeframe, please contact our customer support team so that we can check the shipment status and assist you further.

Lost or Damaged Shipments

If your package is lost during transit or arrives in damaged condition, please contact us using the contact details provided below.

Email: support@Cartcraft.online
Phone: +1 8162809362

Please provide your order number along with any relevant shipping information so our team can investigate the matter.

Business Days

For order processing purposes, business days generally refer to Monday through Friday, excluding holidays.

Returns and Refunds

For details regarding approved returns, refunds, and order cancellations, please refer to our Refund and Return Policy.

Contact Information

Trading Name: Cartcraft
Legal Entity: CartcraftDiscoveries LLC
Registration Number: LC014756429

Business Address:
1350 Walnut St
Kansas City, MO 64106-2914
United States

Phone: +1 8162809362
Email: support@Cartcraft.online

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM Central Time